For returns please contact me withing 2 days of arrival of goods. All goods have to be returned in unused condition and in the original, undamaged packaging (or packaging of the same quality). Refunded goods are requested to be sent via Registered Post, to ensure the goods can be traced. Please note that return postage costs are the buyer’s responsibility.
When you receive your package, it is important to check for external damages. If the package is obviously damaged please do not accept it and contact me immediately. Send me a photograph as proof of the damaged package.
In the unfortunate event where goods arrive damaged and/or faulty, please contact me within 24 hrs. Photographic proof of breakage or damage will be requested.
Allow me up to 5 working days upon receipt of the products to process your refund, but only in the case they are not damaged. If the items arrive damaged, you are not eligible for refund.
Refunds will not include the original shipping costs.
Please note: custom orders cannot be returned.